CONSULTING & STRATEGY
Kickoff your business the right way
Digital Business Consulting
- Understand the opportunities and threats presented by the shift to the worldwide and China digital business
- Get the insights of the digital scenario and your competitors
- Understand customers’ new expectations and requirements in the digital age
- Analyze the business, market size, competition and current status of the online scene
- Define the best strategy in order to achieve a continuous digital growth
eBusiness Acceleration
- Explore new business ventures and new markets for your product portfolio
- Plan the milestones – MVP, audience pilot, full scale deployment and regular task operations
- Deploy a full plan for customer discovery, marketing plan and daily operations
eCommerce Data Analysis
- Get data insights for eCommerce optimization and business profitability
- Find most profitable strategies on the store and boost your sales
- Check retention, acquisition and revenue metrics against typical industry metrics
- Compare data between dates and know your strengths
Strategy and launch of the online store for the Chinese market
Strategy redefinition of the online business model in China
Strategy and eCommerce for the expansion of the brand in China
Strategy and launch of the cross-border online store for the Chinese market
China Strategy
- Comprehensive advice for you and your business
- Understand Chinese consumers’ expectations and market behavior
- Know the Cross-border, payment systems, China Great Firewall, Internet limitations and hosting
- Unleash the potential of WeChat, TMall, JD.com, Red Book and others for your brand
Operations Consulting
- Define workflows, procedure and resources for your daily eCommerce operations
- Understand the impact your sales and post-sales actions will have in logistics
- Define shipping partnerships, stock strategy and packaging to increase your customer satisfaction
Product & Pricing Strategy
- Discover the market and your competition pricing strategy
- Align marketing strategy with pricing strategy
- Focus on the right products and work on 80/20 rule to maximize ROI
Business Model
B2B & B2C
- Create a plan for servicing your B2B customers through eCommerce
- Complement your current B2C, aligned with your product, pricing and service strategy
- Offer your B2B customers a complete service aligned with multi-channel, online and offline strategy
Tools & Software Recommendations
- Discover what can be automated, what can be accelerated and what needs to be managed manually in the eCommerce ecosystem
- Understand the highlights and use-cases for each tool, and choose what’s more suitable for your organization
- Align the marketing strategy with software and services needed to maximize the ROI
eCommerce Performance
- Design, integrate and supercharge your eCommerce, keeping the best performance
- Enjoy maximum performance on both mobile and desktop
- Discover key elements impacting web site performance and how to improve it
eCommerce Audit
- Audit your eCommerce to take sales to the next level
- Measure and boost the speed and UX of your eCommerce
- Analyze heat maps, customer journeys and visitor navigation to improve conversion rates
eCommerce optimization
- Discover which functionalities and add-ons bring real value to your customer experience
- Increase your eCommerce performance by optimizing images, content, add-ons and more
- Reduce the bounce rate of your estore and boost sales at every step of the conversion funnel
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